Frequently asked questions

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WHAT'S THE CAPACITY AT THE EVENTUS HALL?

The Rafter Hall (1st floor) + Lumina Loft (2nd floor) can accommodate up to 275 guests for a ceremony + reception and up to 400 for a cocktail style event.

AM I RESPONSIBLE FOR CLEAN-UP?

Our team will clean the space before and after your event: sweeping, mopping, detailing the bathroom, and taking care of any necessary repairs. In order to get your full security deposit back, your hired staff must complete break down procedures provided at contract execution.

DO I NEED TO HIRE AN EVENT PLANNER OR COORDINATOR?

Recommended. Our Venue Manager will be on-site during your event to direct and work with vendors, answer any questions, provide general assistance and oversee the facilities, but they will not coordinate your event. Your caterer may be able to provide coordination services, but we recommend that all clients have a designated planner/coordinator to manage the timeline of the event

HOW DO I BOOK A DATE?

A 50% deposit of the rental fee is required at the time of booking. Additionally, a $1000 security deposit is held until the event concludes and is refundable as long as there are no damages or unauthorized overages. The remaining balance must be paid one month before the event. We accept payments via cash, check, money order, or online invoicing.

WHEN CAN WE GET IN TO SET UP?

Your vendors gain access to the Eventus Hall at 1:00 PM on the day of your event unless otherwise arranged and approved. Additional time can be purchased.

IS THERE A DRESSING AREA ONSITE?

Absolutely! At Rafter Hall, we offer two "powder rooms." These private lounges can be used by couples to unwind with their wedding parties before the big event, and some even use them as a quiet escape during the reception.

IS THE BUILDING WHEELCHAIR ACCESSIBLE?

Yes. The Main floor of our space is on the ground floor and wheelchair accessible – the additional space (Lumina Loft) on the second floor is only accessible via stair.

DO I NEED TO PROVIDE MY OWN INSURANCE?

We require you to provide a certificate of insurance that covers your vendors. Your caterer may be able to add your vendors as additional insured to their policy. We require $1M general aggregate / $1M per occurrence including property damage. We recommend The Event Helper or WedSafe. Please have a copy of the policy sent directly to your private event manager no later than 10 days prior to your event date.

AM I ALLOWED TO USE MY OWN BARTENDERS OR HAVE MY CATERER PROVIDE BAR SERVICE?

All beverage service at the Eventus Hall will be exclusively provided through your contracted full-service and fully licensed caterer. Your caterer must hold business licensing and a Chicago Caterer’s Liquor License.

CAN I BRING A PET TO THE EVENT?

Furry VIPs on leashes are totally welcome to attend the event with prior approval!

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